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FAQ


Frequently Asked Questions About iT'Z

Q: How do I request a donation for my nonprofit organization’s upcoming event?

A: Fill out a donation form and submit by mail to iT’Z Donations, 12400 Coit Rd #800, Dallas, TX 75251. Please submit request a minimum of 90 days prior to your event. You may download the form here.

Q: Do I have to buy a buffet for admission?

A: A food purchase is no longer required for admission. Just play, play, play!

 

Q: Do you still offer the all-you-can-eat buffet?

A: We no longer have the all-you-can-eat buffet, but do offer an expanded family friendly menu that has lots of delicious options like a 16-inch pizza for just $10. Enough to feed your whole family! We also offer wings, Philly Cheesesteak and more. You can view the menu here.

 

Q: Do you have a bar?

A: Yes, we do! We have a full-service bar at the bowl lanes for adults who want to enjoy a beer, wine or cocktail while the family plays. $2 pints every Monday during Monday Madness 5-9pm!

 

Q: How much does it cost to bowl?

A: Please visit http://www.itzusa.com/bowling-lanes-texas/ for bowling lane and shoe rental pricing.

 

Q: How does $1 bowling work with Monday Madness?

A: You can bowl a game for ($1 per game) each Monday between 5-9pm during Monday Madness. Each guest will be assigned a lane and receive 15 minutes (one game) of bowling. If there are 4 guests in your group, you will be allotted one hour of bowling.  If there is a waitlist, after each game guests will need to put their name on the waitlist to play another game. If there isn’t a wait or an upcoming group reservation, guests may continue to play another game.

 

Q: Do you guys still do a Tuesday special?

A: We sure do! Every Tuesday, play unlimited non-prize video games all day long for just $2.99!

 

Q: Any specials on Wednesdays?

A: All video games are Half Price every Wednesday! Double the fun every Wednesday!

 

Q: Do kids still eat free on Thursdays?

A: Absolutely! Get one personal pizza with each regular price adult meal purchase. (drink not included)

Q: How do your points work?

A: Games are priced as low as 1 point.  You may use points on all games and attractions in the game room. You may purchase game cards or a value-packed package online here or at the park.

Q: Do you guys have any packages?

A: Yes, you can purchase 1 or 3-hour unlimited non-prize games and attractions for just $12.99/$17.99. You can see all deals here.

 

Q: I bought a limited time offer that includes Unlimited Video Games, what does that include?

A: Unlimited Video Game Play is good for all video games except games that give tickets or prizes.

 

Q: I am booking a birthday party online, do I need to include the birthday child?

A: Yes

 

Q: I am looking to book a birthday party, how much is the deposit?

A: There is a deposit of $75 due at booking which applies to your balance.

 

Q: Do you supply party decorations for reserved parties?

A: Yes, you will receive table covers, plates, cups, napkins, and a balloon bouquet centerpiece.

 

Q: Will I have a reserved private room when I book my party?

A:  All party reservations include reserved seating.  If you prefer a particular room, including private rooms, there is an additional $25 charge.

 

Q: What age is considered a child?

A:  Any child 12 yrs old and younger.

 

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    iT’Z Family Food and Fun has three locations in the state of Texas - Euless, Pasadena and Houston. Fun includes bowling, arcade, rock climbing, bumper cars and more!

    HOURS

    Sunday 11am – 10pm Monday – Thursday 4pm – 10pm Friday 4pm -11pm Saturday 11am – 11pm