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FAQ


Frequently Asked Questions About iT'Z

Q: How do I request a donation for my nonprofit organization’s upcoming event?

A: Fill out a donation form and submit by mail to iT’Z Donations, 12400 Coit Rd #800, Dallas, TX 75251. Please submit request a minimum of 90 days prior to your event. You may download the form here.

 

Q: How much does it cost to bowl?

A: Please visit https://www.itzusa.com/bowling-lanes-texas/ for bowling lane and shoe rental pricing.

 

Q: How does All-You-Can-Bowl work?

A: Each guest will be assigned a lane and receive 15 minutes (one game) of bowling. For example, if there are 4 guests in your group, you will be allotted one hours of bowling.  If there is a waitlist, after each game guests will need to put their name on the waitlist to play another game. If there isn’t a wait or an upcoming group reservation, guests may continue to play another game.

 

Q: Do you guys still do the Tuesday buffet special?

A: Yes we do. Please visit https://www.itzusa.com/pricing-specials-deals-coupons/ for weekly specials..

 

Q: What are your specials on Thursdays?

A: Thursday is Kid’s Eat Free Day.  2 kids eat free with the purchase of an adult buffet and drink. Please visit https://www.itzusa.com/pricing-specials-deals-coupons/ for weekly specials.

 

Q: Do you guys have double points after 8pm?

A:  Yes, when purchasing a $20 card you will receive double points after 8pm.

 

Q: How much is your buffet on the weekend?

A: Please visit https://www.itzusa.com/food-buffet-restaurants/ for buffet pricing.

 

Q: How do your points work?

A: Games are priced as low as 1 point.  You may use points on all games and attractions in the game room. You may purchase game cards or a value-packed package online at https://www.itzusa.com/pricing-specials-deals-coupons/ or at the park.

Q: Do you guys have any packages?

A: Yes the Best Deal is our best value package. You can see all deals at https://www.itzusa.com/pricing-specials-deals-coupons/ .

 

Q: I bought a limited time offer that includes Unlimited Video Games, what does that include?

A: Unlimited Video Game Play is good for all video games except games that give tickets or prizes.

 

Q: Do you guys have a bar?

A: Yes, we have a full-service bar at each location.

 

Q: Do I have to buy the buffet to come inside even if I am not eating?

A: Yes, prior to 8pm the buffet is required for admission. A buffet is included in all of our packages or it may be purchased separately. Visit https://www.itzusa.com/pricing-specials-deals-coupons/ to view specials.

 

Q: I am booking a birthday party online, do I need to include the birthday child?

A: Yes

 

Q: I am looking to book a birthday party, how much is the deposit?

A: There is a deposit of $75 due at booking which applies to your balance.

 

Q: Do you supply party decorations for reserved parties?

A: Yes, you will receive table covers, plates, cups, napkins, and a balloon bouquet centerpiece.

 

Q: Will I have a reserved private room when I book my party?

A:  All party reservations include reserved seating.  If you prefer a particular room, including private rooms, there is an additional $25 charge.

 

Q: What age is considered a child?

A:  Any child 12 yrs old and younger.

 

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iT’Z Family Food and Fun has three locations in the state of Texas - Euless, Pasadena and Houston. Fun includes bowling, arcade, pizza buffet, rock climbing, bumper cars and more!

Buffet Hours

SUN-FRI 11:00am - 8:00pm SAT 10:00am - 8:00pm

Game Room Hours

SUN-THU 11:00am - 11:00pm FRI 11:00am - 1:00am SAT 10:00am - 1:00am

Holiday Hours

Thanksgiving Day: Thursday, November 28, closed Christmas Eve: Tuesday, December 24, 11am – 6pm Christmas Day: Wednesday, December 25, closed New Year’s Eve: Tuesday, December 31, 11am – 9pm, buffet closed at 8pm New Year’s Day, Wednesday, January 1, 11am – 11pm