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FAQ


Frequently Asked Questions About iT'Z

Q: How do I request a donation for my nonprofit organization’s upcoming event?

A: Fill out a donation form and submit by mail to iT’Z Donations, 12400 Coit Rd #800, Dallas, TX 75251. Please submit request a minimum of 90 days prior to your event. You may download the form here.

 

Q: How much does is cost to bowl?

A: Please visit https://www.itzusa.com/bowling-lanes-texas/ for bowling lane and shoe rental pricing.

 

Q: How does All-You-Can-Bowl work?

A: Each guest will be assigned a lane and receive 15 minutes (one game) of bowling. For example, if there are 4 guests in your group, you will be allotted one hours of bowling.  If there is a waitlist, after each game guests will need to put their name on the waitlist to play another game. If there isn’t a wait or an upcoming group reservation, guests may continue to play another game.

 

Q: Do you guys still do the Tuesday buffet special?

A: Yes we do. Please visit https://www.itzusa.com/pricing-specials-deals-coupons/ for weekly specials..

 

Q: What are your specials on Thursdays?

A: Thursday is Kid’s Eat Free Day.  2 kids eat free with the purchase of an adult buffet and drink. Please visit https://www.itzusa.com/pricing-specials-deals-coupons/ for weekly specials.

 

Q: Do you guys have double points after 8pm?

A:  Yes, when purchasing a $5, $10, or $20 card you will receive double points after 8pm.

 

Q: How much is your buffet on the weekend?

A: Please visit https://www.itzusa.com/food-buffet-restaurants/ for buffet pricing.

 

Q: How do your points work?

A: Games are priced as low as 1 point.  Time play on Video Games is available for purchase in one of our value packed packages.. You may also use points on attractions (LINK TO ATTRACTIONS) or purchase time play included in a package.  You may purchase game cards or a value packed package online at https://www.itzusa.com/pricing-specials-deals-coupons/ or at the park.

Q: Do you guys have any packages?

A: Yes the Biggest Deal is our best value package. You can see all deals at https://www.itzusa.com/pricing-specials-deals-coupons/ .

 

Q: I bought the unlimited package, but I was wondering what the fun points are for?

A: Unlimited Video Game Play does not include ticket, coin action, or prize games. Fun Points can be used to play anything in the game room including ticket, coin action, and prize games.

 

Q: Do you guys have a bar?

A: Yes, we have a full-service bar at each location.

 

Q: Do I have to buy the buffet to come inside even if I am not eating?

A: Yes. A buffet is included in all of our packages or it may be purchased separately. Visit https://www.itzusa.com/pricing-specials-deals-coupons/ to view specials.

 

Q: I am booking a birthday party online, do I need to include the birthday child?

A: Yes

 

Q: I am looking to book a birthday party, how much is the deposit?

A: There is a deposit of $75 due at booking which applies to your balance.

 

Q: Do you supply party decorations for reserved parties?

A: Yes, you will receive table covers, plates, cups, napkins, and a balloon bouquet centerpiece.

 

Q: Will I have a reserved private room when I book my party?

A:  All party reservations include reserved seating.  If you prefer a particular room, including private rooms, there is an additional $25 charge.

 

Q: What age is considered a child?

A:  Any child 12 yrs old and younger.

 

iT’Z Family Food and Fun has three locations in the state of Texas - Euless, Pasadena and Houston. Fun includes bowling, arcade, pizza buffet, rock climbing, bumper cars and more!

Buffet Hours

SUN-FRI 11:00am - 8:00pm SAT 10:00am - 8:00pm

Game Room Hours

SUN-THU 11:00am - 11:00pm FRI 11:00am - 1:00am SAT 10:00am - 1:00am